100% SATISFACTION GUARANTEE.
We want you to be completely satisfied with every purchase you make. If you are in any way dissatisfied with a product you ordered, we’ll exchange it, replace it or refund your money of purchase. Simply email us the problem, and we’ll take care of you.
Return would be accepted, if you have received the item in defective or damage condition. Send us the photograph of the defective /damage product by emailing us on info@maliyas.com ,maliyasexports@hotmail.com. After receiving the photographs, our team would work out and let you know the decision. The return product should be sent to us in the same original condition and packing, when you received it. On customize product, refund or return of the product would not be done.
HOW TO ORDER
Ordering from
Sona Arts india is easy! Once you find an item you would like to purchase, simply click the "Add to Enquiry Cart" button in that product's description page. You can add multiple items in Enquiry Basket Using Add More Items Button. You can also adjust the quantity of any product in your Enquiry Basket.
There are No MOQ (Minimum Order Quantity), you may order us by one piece to all items.
Also, you can order us manually by selecting the item code + their quantity + Size and e-mail them at
sonaarts@gmail.com,
info@marbleramdarbarstatue.com
After sending the order details, an person from the concern department will create a quotation with final product Cost, Shipping cost, Delivery lead time, Payment method and other required information as per your request and email or Whatsapp you within 24 hours.
Each quotation will have “unique number” of it which helps you to makes the
payments & check further status of your orders.
After agreeing on the details provided on email or Whatsapp, you will make the advance payment by any of mentioned method, as per your convenience and confirm your order.
We will get your approval by sending products photos before dispatch order. your order item will arrive at your door in schedule time.
PAYMENT OPTIONS
Payment Options for Indian Customers ( INR / Rs. ) :- -
1. Online Card payment All major Credit Cards, Debit Cards and Netbanking options accepted.
2. Bank Transfer and Net Banking - NEFT and RTGS, Net Banking, Demand Draft / Cheque, Direct Cash Deposit in Bank Account.
Payment Options for Foreign Customers ( USD, EUR, GBP, AUD, CAD ) :- -
1. Online Card payment All major Credit Cards, Debit Cards accepted by Paypal.
2. Bank Transfer - Our Bank SWFT Code Bank Details will be provided with quotation.
3. MoneyGram Or Western Union You can send Cash payment through MoneyGram Or Western Union
SHIPPING INFORMATION
For Delivery in India :-
Shipping by Air Courier : We use FEDEX, Overnight express, First Flight & Other renowned courier company to ship the product.
Shipping by Road Courier : We use Safexpress, Gati & Other renowned courier company to ship the product.
Lead time for the delivery in India would be 2-4 working days. (Except Sunday & India National Holidays)
We will not be liable for any delay.
For International Delivery :-
By Courier (Door to Door Delivery): We use DHL, FEDEX, UPS etc.
By Air (Port to Port): We delivery all air ports in the world.
By Sea (Port to Port): We deliver all sea ports in the world.
Any Taxes or duties levied at destination would be borne by you. Combine product can be shipped with less cost effective.
Note:Chargeable weight is derived from Gross weight and volumetric weight calculation, whichever is higher.
